Privacy & Terms
At One Kind Express Inc., we are committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our services online, offline, or through messaging platforms.
Privacy Policy
1. Information We Collect
We may collect the following types of personal and business-related information:
Full name
Email address
Phone number
Delivery and pickup addresses
Business/company name
Order, delivery, and scheduling details
Payment information (processed securely via third-party providers)
IP address and browser data for website analytics
2. How We Use Your Information
We use your information to:
Process and fulfill deliveries and logistics services
Communicate order confirmations, updates, and rescheduling
Provide customer support and respond to inquiries
Improve our services, website, and user experience
Send promotional messages and service announcements (only if consent is given)
Manage internal operations such as billing, logistics, and compliance
3. Messaging Privacy Policy (SMS & Email)
When you opt-in to receive SMS or email notifications from One Kind Express Inc., you agree to the following:
We may send notifications about your deliveries, appointments, service updates, or promotional offers.
You can unsubscribe from marketing messages at any time by replying STOP or CANCEL. For help, reply HELP.
We do not share, sell, or rent your opt-in data or personal contact information with any third parties.
We only send marketing content if you have explicitly opted in to receive it.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share data with trusted partners strictly for the following reasons:
Logistics and shipping coordination (e.g., subcontractors, agents, or fulfillment centers)
Payment processing
CRM and business operations software (e.g., Apollo, HubSpot, DispatchTrack)
All partners are contractually obligated to keep your data secure and confidential.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure access control, and regular system monitoring.
6. Your Rights
You have the right to:
Access or request a copy of your data
Correct any inaccuracies in your data
Withdraw consent to marketing communications
Request deletion of your data, subject to operational needs
To make such requests, please contact us at: privacy@onekindexpress.com
7. Cookies and Tracking
Our website may use cookies and tracking tools to enhance your experience. These help us understand user behavior, improve site performance, and personalize content. You can disable cookies in your browser settings.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, contact us at:
One Kind Express Inc.Email: privacy@onekindexpress.comWebsite: www.onekindexpress.com
By using our services, you acknowledge that you have read and agree to this Privacy Policy.
📲 Want delivery updates by SMS?
Text JOIN to +1 (833) 653-5777 to sign up for One Kind Express updates.
Message frequency varies and may include delivery alerts, scheduling, and promotions.
Msg & data rates may apply. Reply STOP to unsubscribe, HELP for assistance